Bizfon 680 Installationsanleitung

Administrator's GuideBizfo¯n 680

Section 1 Installing Your Bizfon 6804 Bizfon , Inc.Mounting Your Bizfon 680The Bizfon 680 includes a mounting bracket to attach the unit to a wall. To

Appendix D Regulatory and Safety Information94 Bizfon, Inc.Safety WarningCAUTION!Danger of explosion if battery is incorrectly replaced. Replace only

IndexBizfon Administrator’s Guide 95IndexSymbols* as holdDisabling, 42Numerics200, 14201 - 208, 14249, 15250 - 264, 15290, 16299, 16AAdding units, 73A

Index96 Bizfon , Inc.BBracketorientation, 4tabs, 5CCablesnetwork for three or four switches, 69network for two switches, 68Call handlingTaking incomin

IndexBizfon Administrator’s Guide 97DDiagnostics, 77running, 7Dial-by-name directory, 27Excluding yourself, 27DirectoriesDial-by-name, 27Extension, 27

Index98 Bizfon , Inc.Extensions directory, 27FFax machinesFax extension setup, 53, 54Tips, 54Using for incoming voice calls, 54Using your Bizfon with,

IndexBizfon Administrator’s Guide 99Incoming telephone linesTerminating, 62Informational MessagesSetting up, 33Informational messages, 33Additional, 3

Index100 Bizfon , Inc.Multiple switchesLocating, 60Music-on-HoldAudio for, 55Music-on-hold, 37NNetwork cablesfor three or four switches, 69for two swi

IndexBizfon Administrator’s Guide 101Power failure telephone, 17Predial stringConfiguring, 51, 52Public Address, 15Audio devices for, 55RRegulatory an

Index102 Bizfon , Inc.TTaking incoming calls remotely, 45TelephonesChanging the phone type, 35Telephone-specific Instructions, viiiTermination of inco

Section 1 Installing Your Bizfon 680Bizfon Administrator’s Guide 5A. Align the four tabs on the mounting bracket with the four slots on the bottom of

Section 1 Installing Your Bizfon 6806 Bizfon , Inc.Connecting Your Phone Lines and ExtensionsAfter you have positioned the Bizfon 680, you can easily

Section 1 Installing Your Bizfon 680Bizfon Administrator’s Guide 71. Connect the lines from the wall jack to the ports on the Bizfon 680 labeled “INCO

Section 1 Installing Your Bizfon 6808 Bizfon , Inc.seconds. To end this test and continue with the voice quality test, press the button again.”While t

Bizfon Administrator’s Guide 9Section 2Initial Bizfon SettingsThis section gives you an introduction to the features of the Bizfon 680. It details the

Section 2 Initial Bizfon Settings10 Bizfon , Inc.Enable or disable after hours mode“After Hours Mode” on page22Turn the auto attendant off “Turning Of

Section 2 Initial Bizfon SettingsBizfon Administrator’s Guide 11Setting Up Physical Extensions In the Office The yellow jacks labeled Telephones on th

Section 2 Initial Bizfon Settings12 Bizfon , Inc.system password and are set up as part of configuring an exten-sion).If you forget your system passwo

Section 2 Initial Bizfon SettingsBizfon Administrator’s Guide 13“Thank you for calling. If you know your party's extension, you may dial it now.

Bizfon, Inc.50 Stiles RoadSalem, NH 03079Tel 800.282.6163Fax 877.603.4149www.bizfon.com

Section 2 Initial Bizfon Settings14 Bizfon , Inc.Bizfon Extension Numbers200: General SettingsExtension 200 provides access to General Settings. Gener

Section 2 Initial Bizfon SettingsBizfon Administrator’s Guide 15extensions can go up to 232 (in a four-box cluster). For exam-ple, if you have two Biz

Section 2 Initial Bizfon Settings16 Bizfon , Inc.The use of Virtual Extensions requires the presence of an optional Voice Vault card. The Voice Vault

Section 2 Initial Bizfon SettingsBizfon Administrator’s Guide 17Power Failure TelephoneConnecting and Using aPower Failure TelephoneYour Bizfon includ

Section 2 Initial Bizfon Settings18 Bizfon , Inc.

Section 3 Setting up Your SystemBizfon Administrator’s Guide 19Section 3Setting up Your SystemIntroductionThis section tells you about the ways that t

Section 3 Setting up Your System20 Bizfon , Inc.The default After Hours mode is essentially the same, except:A. The After Hours greeting is played.B.

Section 3 Setting up Your SystemBizfon Administrator’s Guide 21NOTE: If you have not yet set up the extension, you must press before you can access

Section 3 Setting up Your System22 Bizfon , Inc.• Write down what you plan to say.• Include all of a caller’s options. (See sample greeting below.)• D

Section 3 Setting up Your SystemBizfon Administrator’s Guide 23NOTE: If you have not yet set up the extension, you must press before you can access

Bizfon Administrator’s GuideNotice© 2005 Bizfon, Inc.All rights reserved.This document is subject to change without notice.Bizfon, BizTouch and the Bi

Section 3 Setting up Your System24 Bizfon , Inc.After Hours ModeThe Bizfon After Hours mode enables you to set up your sys-tem for operation after nor

Section 3 Setting up Your SystemBizfon Administrator’s Guide 25Changing the After Hours GreetingYou can change the after hours greeting at any time. B

Section 3 Setting up Your System26 Bizfon , Inc.Turning Off the Automated AttendantYou can turn off the Automated Attendant so that all incoming calls

Section 3 Setting up Your SystemBizfon Administrator’s Guide 27Extension DirectoriesThe Bizfon 680 has two directories for extensions: the dial-by-nam

Section 3 Setting up Your System28 Bizfon , Inc.1. Pick up any Bizfon telephone extension and access Settings.NOTE: If you have not yet set up the ext

Section 3 Setting up Your SystemBizfon Administrator’s Guide 29Call Routing Directly to a Specific ExtensionYou can have your Bizfon 680 configured to

Section 3 Setting up Your System30 Bizfon , Inc.Operator ExtensionThe operator (or receptionist) is the person whose telephone rings when the Automate

Section 3 Setting up Your SystemBizfon Administrator’s Guide 31See “Setting up a Group Ring when callers press 0” on page32 for instructions on forwar

Section 3 Setting up Your System32 Bizfon , Inc.Group RingThe Bizfon allows you to configure a group of extensions to ring, when a caller selects an e

Section 3 Setting up Your SystemBizfon Administrator’s Guide 33Setting up a Group Ring when callers dial an extensionTo set up a group of extensions t

Bizfon , Inc.

Section 3 Setting up Your System34 Bizfon , Inc.to access the mailboxes. For example, your system greeting might sound something like this: “Thank you

Section 3 Setting up Your SystemBizfon Administrator’s Guide 354. Press to select Create an Informational Message. 5. Press the number associated wi

Section 3 Setting up Your System36 Bizfon , Inc.If, at some time in the future, the user of a physical extension (201-208) changes the phone type, you

Section 3 Setting up Your SystemBizfon Administrator’s Guide 37Music-on-HoldYou can set up Music-on-Hold so that callers can listen to music or a pre-

Section 3 Setting up Your System38 Bizfon , Inc.To turn Bizfon Customer Care access to your site On/Off:1. Pick up any Bizfon telephone extension and

Bizfon Administrator’s Guide 39Section 4Setting Up andUsing ExtensionsThis section provides information and instructions for setting up and using Bizf

Section 4 Setting Up and Using Extensions40 Bizfon, Inc.• A Virtual Extension, associated with any telephone located anywhere. These are extensions 25

Section 4 Setting Up and Using ExtensionsBizfon Administrator’s Guide 41NOTE: If you do not set up a password, you cannot access the Bizfon remotely.W

Section 4 Setting Up and Using Extensions42 Bizfon, Inc.To set up a virtual extension:1. Pick up any Bizfon telephone extension and access Settings.NO

Section 4 Setting Up and Using ExtensionsBizfon Administrator’s Guide 43In this case, you have the ability to disable the Hold function for for the d

PrefaceBizfon Administrator’s Guide viiPrefaceCongratulations on your purchase of a Bizfon! Your Bizfon 680 will transform how your business communica

Section 4 Setting Up and Using Extensions44 Bizfon, Inc.BizTouch 2 and BizTouch 3 Feature Phone) and Reference Card for Non-Bizfon Telephones. Expandi

Section 4 Setting Up and Using ExtensionsBizfon Administrator’s Guide 45Taking Incoming Calls RemotelyBy default, when you receive an incoming call re

Section 4 Setting Up and Using Extensions46 Bizfon, Inc.NOTE: If you have not yet set up the extension, you must press before you can access setting

Section 4 Setting Up and Using ExtensionsBizfon Administrator’s Guide 47Or, if the operator is using a BizTouch feature telephone, have the operator p

Section 4 Setting Up and Using Extensions48 Bizfon, Inc.2. Dial extension 200 to access General Settings.3. Enter the system password, if required, th

Section 4 Setting Up and Using ExtensionsBizfon Administrator’s Guide 49NOTE: If you have not yet set up the extension, you must press before you ca

Section 4 Setting Up and Using Extensions50 Bizfon , Inc.1. Pick up any Bizfon telephone extension and access Settings.NOTE: If you have not yet set u

Section 4 Setting Up and Using ExtensionsBizfon Administrator’s Guide 511. Pick up any Bizfon telephone extension and access Settings.NOTE: If you hav

Section 4 Setting Up and Using Extensions52 Bizfon , Inc.1. Pick up any Bizfon telephone extension and access Settings.NOTE: If you have not yet set u

Bizfon Administrator’s Guide 53Section 5Using your Bizfon with Other Office EquipmentThis section gives information on how to extend your Bizfon commu

Prefaceviii Bizfon , Inc.Telephone-Specific DocumentsIn addition to this Administrator’s Guide, your Bizfon may come with the following documents:• Bi

Section 5 Using your Bizfon with Other Office Equipment54 Bizfon, Inc.If the fax machine has no handset, use a telephone for the configuration, then c

Section 5 Using your Bizfon with Other Office EquipmentBizfon Administrator’s Guide 55est-to-lowest, this will ensure the lowest possible chance that

Section 5 Using your Bizfon with Other Office Equipment56 Bizfon, Inc.Connect the cable to your audio system and plug it into the PA connector on the

Appendix A Professional Installation GuideBizfon Owner’s Guide 57Appendix AProfessional Installation GuideWARNING! This section includes describes ins

Appendix A Professional Installation Guide58 Bizfon , Inc.The following tools are required to complete the installation.• 66/110 Punch-down tool• Phil

Appendix A Professional Installation GuideBizfon Owner’s Guide 59Figure 2. Example of a Two Switch Installation Figure 3. Example of a Three Switch In

Appendix A Professional Installation Guide60 Bizfon , Inc.A. Level off to one of the long edges and mark four positioning holes on the wall where each

Appendix A Professional Installation GuideBizfon Owner’s Guide 613. For a single Bizfon 680, install four (4) surface mount tele-phone jacks (quad bis

Appendix A Professional Installation Guide62 Bizfon , Inc.Regardless of how many CO lines exist, wire for six incoming and wrap back extra for future

Appendix A Professional Installation GuideBizfon Owner’s Guide 63Figure 7. Terminate to the Blue PostFor steps 11 through 14, refer to Figur e8.11. At

Bizfon Administrator’s Guide 1Section 1Installing Your Bizfon 680TIP! Bizfon recommends professional installation. Call 877 603 4100 to order your pro

Appendix A Professional Installation Guide64 Bizfon , Inc.12. Strip back the outside coating of house cable number 1 (CAT 3 4 pair cable) and terminat

Appendix A Professional Installation GuideBizfon Owner’s Guide 65Figure 8. House Extensions Connections Termination Point14. At the top two biscuits,

Appendix A Professional Installation Guide66 Bizfon , Inc.First Cable:White/Blue for Ext. 201White/Orange for Ext. 202White/Green for Ext. 203White

Appendix A Professional Installation GuideBizfon Owner’s Guide 6715. Install covers on all biscuits and clearly label CO numbers and extension numbers

Appendix A Professional Installation Guide68 Bizfon , Inc.20. Repeat step 19 for all switches if you are installing more than one switch.Connect all b

Appendix A Professional Installation GuideBizfon Owner’s Guide 69The network cables are black in a three or four switch installation.NOTE: Do NOT use

Appendix A Professional Installation Guide70 Bizfon , Inc.4. Wait approximately 60 seconds until the system responds with...“The Bizfon is now ready”

Appendix A Professional Installation GuideBizfon Owner’s Guide 71The expansion cables connect from the OUT port of one unit to the IN port of the othe

Appendix A Professional Installation Guide72 Bizfon , Inc.1. Attach the appropriate unit labels to each unit; Unit 1 label on Unit 1, Unit 2 label on

Appendix A Professional Installation GuideBizfon Owner’s Guide 736. When prompted, press the blue button again. When the system tells you it is done w

Section 1 Installing Your Bizfon 6802 Bizfon , Inc.STEP 1: CONNECT YOUR BIZFONNote: This card will get you up and running quickly.Refer to the documen

Appendix A Professional Installation Guide74 Bizfon , Inc.NOTE: If you have not yet set up the extension, you must press before you can access setti

Appendix A Professional Installation GuideBizfon Owner’s Guide 75CAUTION Do NOT remove Unit 1 from a cluster unless you are completely disassembling t

Appendix A Professional Installation Guide76 Bizfon , Inc.Creating a Multibox System from Four Standalone UnitsIf you are creating a multi-box install

Appendix A Professional Installation GuideBizfon Owner’s Guide 779. Press to configure Unit 1.10. Press the blue button on Unit 1 when prompted.The

Appendix A Professional Installation Guide78 Bizfon , Inc.1. Press the blue button on Unit 1. You hear:“Welcome to the Bizfon diagnostics. Note that d

Appendix A Professional Installation GuideBizfon Owner’s Guide 79“Extensions test complete.”The system announces that it is ready and also announces t

Appendix A Professional Installation Guide80 Bizfon , Inc.

Bizfon Administrator’s Guide 81Appendix BMulti-Language System SetupChoosing your Preferred Language(s)Your Bizfon 680 is shipped from the factory wit

Appendix B Multi-Language System Setup82 Bizfon, Inc.1. Access Personal Settings.2. Dial extension 200 to access General Settings.3. Enter the system

Appendix B Multi-Language System SetupBizfon Administrator’s Guide 831. Access Personal Settings.2. Dial your extension number, or for this extensio

Section 1 Installing Your Bizfon 680Bizfon Administrator’s Guide 3STEP 2: TEST YOUR BIZFON STEP 3: SET UP EXTENSIONSSTEP 4: CALL HANDLINGSTEP 5: SYSTE

Appendix B Multi-Language System Setup84 Bizfon, Inc.In this case, you would make use of the Informational Message feature to create individual-langua

Bizfon Administrator’s Guide 85Appendix CBizfon 680 SpecificationsElectrical SpecificationsPower Input:115 VAC, 50/60 Hz17 Watts nominalRecommended Op

Appendix C Bizfon 680 Specifications86 Bizfon, Inc.Regulatory InformationFCC Part 15FCC Part 68UL 1950 Listed

Bizfon Administrator’s Guide 87Appendix DRegulatory andSafety InformationFCC Statement: Part 68This equipment complies with FCC rules, Part 68. On the

Appendix D Regulatory and Safety Information88 Bizfon, Inc.from the network until the problem has been corrected or until you are sure that the equipm

Appendix D Regulatory and Safety InformationBizfon Administrator’s Guide 89FCC Statement: Part 15, Class ARADIO AND TELEVISION INTERFERENCEThis equipm

Appendix D Regulatory and Safety Information90 Bizfon, Inc.Canadian DOC Statement“This digital apparatus does not exceed the Class A limits for radio

Appendix D Regulatory and Safety InformationBizfon Administrator’s Guide 91together. This precaution may be particularly important in rural areas. CAU

Appendix D Regulatory and Safety Information92 Bizfon, Inc.similar surface. This product should not be placed in a built-in installation unless proper

Appendix D Regulatory and Safety InformationBizfon Administrator’s Guide 9315. Never install telephone jacks in wet locations unless the jack is speci